Terms & Conditions

Warranties

Warranties are handled by the manufacturer.  Please review manufacturer returns, terms, and conditions for vendor-specific policies.

Mafia Terms & Warranty
Rocker Terms & Warranty
GT Terms & Warranty
Reid Terms & Warranty

 

Returns

Returns Due to Product Damage

  • Bike must be new, unridden, in original packaging
  • Submit pictures of damage to orders@dewittbikeworks.com within 3 days of receiving the product.
  • If approved we will send a replacement part or bike and a return label for the damaged part or bike to be returned.

Return Policy:

  • Bike must be returned in all original packaging
  • Buyer pays for return shipping cost
  • 15% restocking fee